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COVID-19

Our pan-India and international deliveries have resumed to non-restricted pin/post codes. Although as per the current situation in each respective state and region, there could be delays in deliveries despite our best efforts extended amidst the continuous change in ‘containment zone’ locations.

Shipping Information

Orders ship within 2-3 business days, pending availability and credit card verification. During promotional periods, this may take up to 3-5 business days.

You will receive an email notification with tracking information once your order ships. If you do not receive a shipping confirmation email within 3 business days, please contact service@cltvn.com

Business days are Monday through Friday, excluding holidays as determined by our logistics partner. Please note, we do not ship on weekends or holidays.

For ‘Limited Releases’ & ‘Pre-orders’, handling & shipping will take approximately 3 to 5 weeks or sooner (please note these do not include weekends & holidays).
In case of pre-order products, please allow up to minimum 3 weeks to produce and ship your products.

DOMESTIC SHIPPING

CLTVN offers free ground shipping on all orders within India.

We are affiliated with highest quality delivery service providers, in an attempt to ensure safety and speedy delivery.

INTERNATIONAL SHIPPING

CLTVN offers worldwide shipping to almost every country in the world, at a rate calculated by the total weight of the items in your order. These rates vary according to different countries and shipping zones. When you review your order in the checkout, you will see the total shipping amount for the items that you have selected. If you have any other shipping questions please contact us at service@cltvn.com

CUSTOMS, DUTIES AND TAXES

All international orders are shipped ‘Delivery Duties Unpaid’ (DDU). Customs, duties and taxes are not included in the item price or shipping cost. When you place an international order, you agree to pay any applicable customs, duties, or taxes levied by your destination country. Unfortunately, we cannot calculate these charges prior to your order being placed, and are unable to cover them for customers. Any applicable fees will be collected from you by the carrier upon delivery. Please check with your local customs office to determine what these additional costs will be prior to purchase.